upper set Job Description: Responsible for screening incoming calls and transferring them to the right department based on the customer’s concern while delivering high customer satisfaction and individual results. Location: Makati City, Philippines Employment Type: Full-time Employment Type: Fresh GraduateLocation: Philippines lower set Responsibilities: Answers inbound calls, gathers details, probing for necessary information and making sure they are directed to the right department Verifies if information relayed is accurate and complete to properly address the customer’s concerns and queries Creates value by providing quality customer service in every call performed by applying phone ethics, principles and standards Qualifications: 18 years of age and up At least 2 years in college or completed 72 units Excellent English communication skills With or without work experience *High school graduates with at least 6 months call center experience handling international accounts are welcome to apply