upper set Job Description: Responsible for providing customer service to a financial institution. Location: ManaguaEmployment Type: Full-time Employment Type: ExperiencedLocation: Nicaragua lower set Responsibilities: Provides customer service to business clients to improve customer satisfaction, Answers queries and handle complaints Analyzes customer complaints and provides appropriate corrective actions Assists directly or routes customers to the appropriate personnel for assistance Ensures customer satisfaction by meeting customer needs in a courteous and timely manner Qualifications: Confident and driven individual with great English communication skills Quick learner – has the ability to learn new systems, products and services Positive personality – We’ll give you the tools to succeed, guaranteed. One year of CSR experience or previous call center experience High school diploma or general education degree Flexible schedule