Financial Advisors - Local Bank Account CSR

upper set
Job Description: 

Responsible for answering inquiries relating to the company's products and services, assists customers with transactions and complaints, has the ability to work under pressure, maintains an energetic tone that projects politeness and enthusiasm throughout the shift, able to multi-task and is flexible to do overtime as needed.

Location(s): Makati City, Pasig City, Philippines

Employment Type: Full-time

Employment Type: 
Fresh Graduate
Location: 
Philippines
lower set
Responsibilities: 
  • Answers inquiries relating to products and services
  • Verifies if information relayed is accurate and complete to properly address the customer’s concerns and queries
  • Talks to customers to gather details, probing for necessary information
  • Keeps customers’ private information confidential
  • Creates value by providing quality customer service in every call performed by applying phone ethics, principles and standards
Qualifications: 
  • 18 years of age and up
  • Graduate of any 4-year course
  • Average English communication skills
  • With or without call center experience