Get in Touch With Us
Got a question about one of the real money casino sites we cover, spotted something that needs updating, or just want to tell us what you think of the site? This page explains how to reach the Casino Sites team and what happens once your message lands with us.
The Best Way to Reach Us
Email is the most reliable channel for getting in touch. We read every message that comes through and try to respond within two working days. Write to us at [email protected] and, where you can, tell us upfront what your message is about — it helps us route it to the right person and get back to you faster.
We're a comparison and review site, not a casino operator, so we can't access anyone's player account, process a withdrawal, or resolve a dispute over a bonus you've claimed with one of the brands listed on spicrm.com. For account-specific issues, the fastest route is always the support team of the casino in question — most of the operators we cover, including Raging Bull and Ignition, run their own live chat or email support for exactly this kind of query.
What We Can Help With
- Questions about our reviews — if anything in our coverage of top online casinos, bonus terms, or payment methods isn't clear, ask us directly.
- Corrections — offers, wagering requirements, and licensing details change. If you've noticed something on the site that looks out of date, we want to know so we can check it.
- Suggestions for content — if there's a state, a payment method, or a type of casino game you'd like us to cover in more depth, tell us.
- Partnership or editorial enquiries — if you represent a licensed casino operator or a payment provider and would like to discuss coverage, introduce yourself and outline what you have in mind.
- Responsible gambling concerns — if you or someone you know is struggling with gambling, say so in your message. We'll point you toward the right support services rather than leave you without an answer.
A Word on What This Site Does and Doesn't Do
Casino Sites is an independent comparison site. We research and rank real money casino sites available to US players based on factors like licensing, game variety, banking options, and bonus terms — we don't process deposits or withdrawals ourselves, and we have no ability to speed up or influence a payout from any operator. Some of the links on this site are commercial, meaning we may earn a commission if you sign up through them. That relationship never decides our rankings, and it has no bearing on how we handle your message if you contact us.
If your enquiry relates to a specific brand's licensing status, eligibility rules in your state, or how a bonus offer works, we're happy to explain what we know in general terms, but the operator's own terms and conditions and your state regulator remain the authoritative source.
If You Need Support With Gambling
If gambling has stopped being enjoyable, is affecting your finances, or you're worried about your own play or someone else's, please reach out for help rather than trying to manage it alone. Reputable casinos offer self-exclusion tools, deposit limits, and time-out features directly in account settings, and most states have their own problem gambling helplines and support services. Mention this in your message to us and we'll point you toward resources appropriate to your situation — we're not a substitute for professional support, but we won't ignore it either.
If you're researching casinos that operate outside the usual US-licensed framework, our page on Best Non GamStop Casinos 2026 covers that territory in more detail, including the extra caution it calls for.
What Happens After You Send a Message
Every message is read by a real person on our team — we don't rely on automated replies to stand in for an actual answer. Our aim is to respond within two working days; during busier periods it can take a little longer, and we appreciate the patience. If we can't answer something directly, we'll tell you that plainly rather than leave you guessing, and point you toward whoever can.
Keeping Our Coverage Honest
We update our rankings and reviews as offers, licensing details, and terms change, and reader feedback is a genuine part of how we catch what's slipped out of date. If something on this site has misled you, seemed inaccurate, or just needs a closer look, that's exactly the kind of message we want. Thanks for taking the time to visit this page — we're glad to hear from you.